Privacy Policy

1. Introduction

We value your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website or services.

 

2. Information We Collect

  • Directly Provided: Name, email, phone number, address, pest type or service preferences when requesting quotes or contacting us.

  • Automatically Collected: IP addresses, device/browser type, visited pages, and session duration (via cookies or analytics tools).

 

3. How We Use Your Information

  • Process service requests, provide quotes, schedule treatments, send confirmations/updates.

  • Improve and personalize website experience and content.

  • Monitor performance and traffic trends.

4. Cookies and Tracking Technologies

Utilize cookies (session and persistent) to enhance your browsing, manage forms, and measure site usage.
You can disable cookies via your browser settings, though this may affect site functionality.

5. Information Sharing

  • Third-Party Service Providers: Email platforms, booking systems, CRM tools, analytics—only as needed for service delivery.

  • Legal Compliance: When required by law or court order.

  • Business Transfers: In connection with mergers, acquisitions, or asset sales, with users being duly informed.

6. Data Security

We implement industry-standard measures like SSL encryption to protect your information. However, we cannot guarantee complete security during data transmission.

7. Data Retention

Your personal data is retained only as long as necessary for business or legal reasons. You may request deletion at any time.

8. Your Privacy Rights

Based on applicable laws, you may:

  • Access the personal data we hold.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Request data portability.
    To exercise these rights, contact us via info@sydneypesties.com.au.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors without parental consent.

10. International Data Transfers

If your data is transferred or stored overseas, we ensure appropriate protections in line with applicable data protection regulations.

11. External Links

We may include links to third-party sites. We are not responsible for their privacy practices—please review their policies separately.

12. Policy Updates

This policy may be updated over time. The “Effective Date” will reflect the most recent changes. Please check back periodically.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices:

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